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Faq

What type of balloons do you use?

We use 100% biodegradable latex balloons as well as metallic mylar balloons. We use the highest-quality balloons available. Latex balloons are coated with a glue that extends their life from 18-48 hours, sometimes even multiple days. Balloon installations last anywhere from 1 day to 3 months depending on the conditions. Helium is very sensitive to extreme heat and cold, meaning that the lifespan of your balloons could be affected by the temperature of your house or the weather outside.

2

How do I order Balloons?

If you are interested in having Viva Balloons provide balloon decor services for your event, we'd love to hear from you. Our minimum pricing is $500, but we can tailor our services to fit your needs and budget. To book your event, please fill out the inquiry form below and tell us what services you would like. Please note that we require at least two weeks' notice for all events.

3

Cancellations

Deposits made for your event to book the date are non-refundable. If your event is canceled, a credit will be held on your account indefinitely and can be used in the future.

4

Do you come back and take down the installations?

Once we have installed your balloons and ribbon arches, they must be dismantled and removed when the event has ended. If you require us to return promptly after the event to take down the equipment, there is an additional charge. Please include this request when you place your inquiry.

5

Disclaimer

I cannot guarantee your balloons will last at all once they have been delivered or picked up. Toddlers, tree branches, brick walls, hot cars, and nails are just a few examples of things that can pop your helium balloons. If we pop your balloon, it will be replaced at no charge or a refund is issued if we're unable to get a replacement in time

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